ATCOenergy is one of the main electricity and natural gas providers in Alberta. The energy retailer is available in most municipalities in the province, including Edmonton and Calgary. ATCOenergy, often called ATCO Energy by customers, was launched in January 2016 as an electricity and natural gas retail company that offers energy plans for homes and businesses.
As a retailer of electricity and natural gas that focuses on what it calls “energy plans made for Albertans,” ATCOenergy provides Alberta residents with customizable plans, flexible payment methods, competitive energy rates and green options from renewable sources such as wind and solar. These energy solutions are for residential, small business and industrial consumers.
ATCOenergy rates and plans
ATCOenergy provides a wide range of residential and commercial plans. Each deal may have different energy rates and features. The gas and power company offers value and savings for Albertans through innovative energy products and flexible plans. Business offerings include:
Electricity Guaranteed Price: A low-risk and low-involvement guaranteed price solution that allows you to pay the same fixed rate for your energy costs without having to worry about consumption bands that penalize you if your usage goes up or down. This is beneficial if your business consumes over 2,500 gigajoules (GJ) a year.
Floating Electricity: Consumers pay the settled power pool price plus a small retail service charge without being locked in. This floating-rate plan (variable) offers the most flexibility for businesses that are just starting out or are undergoing construction and have yet to determine historical volumes.
Load Following: A guaranteed energy price with some flexibility to accommodate consumption changes. The load following solution offers the most protection against market fluctuations, plus it offers ±10% bands of coverage for usage changes.
Structured Blocks: This block pricing plan provides a blend of price protection and market rates so you can benefit from the fixed part of your usage while still maintaining flexibility for changes in consumption. You can secure fixed prices by purchasing the combination of blocks you need to cover all or some of your load shape, and usage over or under is either charged or credited at the market price (plus a retail service charge).
Load-following Natural Gas: Load-following plans are a low-risk and low-involvement price guarantee that allows you to pay the same price for your natural gas costs regardless of market fluctuations, and without being penalized by consumption bands if your usage fluctuates.
Floating Natural Gas: A variable solution that charges the daily wholesale price of natural gas, plus a small retail service charge for your consumption. It allows for greater flexibility and control over natural gas costs for businesses that aren’t ready to sign a guaranteed price agreement.
Green Energy: The ATCOenergy green energy plans are ideal for businesses that want to reduce their carbon footprint. The company enables you to select to have 25% or 100% of your electricity come from renewable sources. The additional cost is from half a cent per kilowatt-hour (kWh). Businesses that choose green energy add-ons can be eligible for a Renewable Energy Certificate (REC) or similar certifications.
Compare ATCOenergy rates: Whether you’re looking for residential or business energy rates, you can compare ATCOenergy rates at EnergyRates.ca. The website is an unbiased natural gas and electricity rate comparison tool that allows you to check the best available energy providers and their rates in your area. Commercial consumers of energy can even get a free custom quote based on their energy usage.
ATCOenergy’s residential energy plans include:
ATCOenergy home plans also provide customers with a range of options and term lengths, including one-, two- or five-year fixed-rate or floating-rate plans.
Guaranteed Electricity Price: A stable rate option that allows your price of consumption to remain the same despite market fluctuations. Your consumption charge will be based on an all-in rate for each kWh you use, which means your price will vary based on consumption, not market fluctuations.
Variable Electricity Price: Provides exposure to market fluctuations as well as changes in consumption rates. It is provided through a consumption-weighted average flow-through of the market price with a service fee.
Guaranteed Natural Gas Price: A stable rate option that allows your price of consumption to remain the same despite market fluctuations. Your charge will vary based on your monthly consumption amount alone.
Variable Natural Gas Price: Provides exposure to monthly fluctuations in both natural gas charges and consumption rates that are based on a temperature-weighted average flow-through of the market price of natural gas.
Green Energy: You can select anywhere from 25% to 100% of your electricity plan to come from Alberta-based renewable sources, such as hydro, wind and solar, for a small premium that is charged on your consumption in kWh.
Most Alberta energy retailers have their own rewards program, and it’s no different with ATCOenergy. The Customer Rewards program provides ATCOenergy customers with annual credits of $25 for each three- or five-year electricity and natural gas plans. For example, if a person signs up for both natural gas and electricity, they will receive a $50 credit every year.
ATCOenergy address, contact and customer service
ATCOenergy customers that wish to contact the company can do it through many channels, including social media (Twitter and Facebook), the customer service email ([email protected]) or the mailing address:
PO Box 1240 Stn Main
ATCOenergy bills and payment options
ATCOenergy is quite flexible when it comes to bill payment options; its customers have many payment methods available for them, including online banking, telephone banking, preauthorized credit card payments, automatic bank withdrawal, one-time credit card payment or via mail. There is also the email bill option.
What is ATCO, and what does ATCO do?
ATCO was originally launched as Alberta Trailer Hire in 1947 by entrepreneur S.D. Southern and his son, R.D. The plan was to service Alberta’s robust oil industry. Today, ATCO Group encompasses 18 companies and is a global, multibillion-dollar company. In February 2019, the group announced that its earnings in 2018 were of $355 million. ATCOenergy is a trusted partner of ATCO and is focused on delivering innovative energy solutions by leveraging the power of the ATCO Group of Companies and extending the value chain to Alberta homes and businesses.
ATCO Gas has largely exited the retail energy and gas market within the last few years, choosing instead to focus on acting as a wires service and natural gas transmission service for Direct Energy customers. Its responsibilities include maintenance and repair of electrical transmission lines and continually developing improved monitoring of energy and gas usage for billing purposes.
As a natural gas distribution and transmission company, ATCO Gas provides businesses and homes with new natural gas service lines as well as gas meter installation, relocation and repair.
ATCO Gas History
ATCO Group (TSX: ACO.X) is headquartered in Calgary, Alberta. It was initially founded as Alberta Trailer Hire by S.D. Southern. Southern initially invested a total of $1,077 into the company, which offered the rental of 15 utility trailers in the Calgary area. Southern later expanded the business to include trailer sales, becoming Alberta Trailer Company, and later ATCO. As of the early 1960s, ATCO’s operations had expanded through North America and into Australia as well.
ATCO Industries Ltd went public in 1968 on the Toronto Stock Exchange (TSX). In the 1970s, its operations grew to include the production and distribution of natural gas and petroleum products, and by the 1980s was also offering a range of electricity generation and transmission services.
ATCO’s 1980 purchase of a controlling interest in Canadian Utilities Ltd (formerly Canadian Western Natural Gas, founded 1912) of Calgary resulted in ATCO’s total assets exceeding $1 billion for the first time.
In 2004, after the deregulation of Alberta’s gas and electricity markets in the previous decades, ATCO spun off the retail divisions of its ATCO Gas and ATCO Electric companies, selling them off to Direct Energy Marketing Ltd. Direct Energy continues to offer ATCO Gas and ATCO Electric services to residential and business customers through its regulated company Direct Energy Regulated Services.
With the sale of its retail operations, ATCO (as ATCO Gas and ATCO Electric) focused on expanding and maintaining the transmission and distribution networks for electricity and natural gas in Alberta, facilitating the delivery of those resources to energy retailers.
In 2012, ATCO Electric split its operations into two divisions: transmission and distribution.
Despite the spinoff of its retail operations, ATCO has continued to improve the experience of electric and natural gas end users, introducing electronic Automated Meter Reading in 2011 to improve the accuracy of billing and communication with end customers.
The ATCO Group has operations across the world and has worked in more than 100 countries in its 70-year history. According to the group, it employs more than 6,000 people and has more than 87,000 kilometres of electrical powerlines.
ATCO Gas address
If ATCO Gas is your local natural gas distributor, there are many ways you can contact the wire service provider, including text messages, mail or via the “General Inquiries” form on its website.
ATCO Gas address
ATCO Natural Gas Distribution, Customer
PO Box 2409
Edmonton, AB T5J 2S3
While ATCO has exited the retail energy and gas market within the last few years, choosing instead to act as a distributor and wire service company for Direct Energy, ATCO still generates and delivers electricity to large businesses and industries through its ATCO Power division.
ATCO Power provides large commercial and industrial customers with many electric solutions, including commercial and industrial power marketing, sales and distributed electricity generation. As of June 2019, the company owned 13 power stations across Canada.
ATCO Power’s customers currently include manufacturing companies, retail and franchise chains, hotels, construction companies, educational and municipal facilities, hospitals, energy companies and companies in the petrochemical and oil services industries.
ATCO Power energy plans and rates
With a focus on large consumers of electricity, ATCO Power offers its customers packages that aim to manage electricity costs and minimize the financial fallout of volatility in the electricity market. Some of its current electricity solutions for business include:
Load Following Product: A load following plan is a low-risk plan that provides a fixed price for the entirety of your electricity usage within pre-specified high and low limits of usage. Customers prepurchase large hedged volumes of energy in order to avoid spot market fluctuations.
Structured Block: A block pricing plan that provides power at a fixed rate for predefined hourly volumes of consumption based upon the customer’s historical needs. Excess consumption is billed at the current Power Pool price, and unused energy is sold back, with the customer being credited at the Power Pool rate.
Floating Electricity: For customers who can’t predict consumption needs, 100% of their electricity usage is provided at the current spot market valuation. This index price energy plan changes according to the Alberta Electric System Operator’s (AESO) hourly market price.
Other ATCO Power services
Alongside utilities, ATCO also has specialized on-site generation services (distributed generation) for businesses in industries including meat processing, mining, drilling and those that need to subsidize currently existing renewable energy sources they rely on:
Temporary Power: ATCO Power can deploy mobile on-site energy generation facilities for operations in remote areas where access to the power grid is unavailable, such as construction camps with frequently shifting drill sites.
Permanent Power: For businesses whose bases of operation don’t change location, but require on-site power or steam generation services, or for long-term campsites serving remote developments.
ATCO Power mailing address
In case you’re looking to contact ATCO Power via mail, check the head office address below.
Head Office: ATCO Park, Calgary, Alberta, Canada
ATCO Power Canada
Ltd. 5302 Forand Street SW
Calgary, Alberta, Canada T3E 8B4