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ATCO Energy

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ATCO Energy (competitive energy retailer)

ATCO Energy is one of the main electricity and natural gas providers in Alberta. The energy retailer’s services are available in most municipalities in the province, including Edmonton, Calgary, Red Deer, Lethbridge, Airdrie, Grande Prairie, and Fort McMurray. As an Albertan company, ATCO Energy recognized the need to offer more within the deregulated energy market, and created ATCO Energy Home Services. According to the retailer, this service connects Albertans with over 60 home maintenance services, vetted for customer satisfaction and professional standards.

As a retailer of electricity and natural gas, ATCO Energy provides Alberta residents with both fixed and floating rate plans, flexible payment methods, competitive energy rates and renewable energy options to get up to 100% of your electricity from resources like solar and wind. These energy solutions are for residential and small business consumers.

ATCO Energy rates and plans

ATCO Energy provides electricity and natural gas plans to both homes and small businesses.

ATCO Energy’s plans provide customers with a range of options and term lengths, including one, two, three, or five-year guaranteed or variable rate plans. Residential customers have an option for a special type of floating rate called the ATCO Advantage Rate Plan.

Guaranteed Rate Plan: A stable rate option that guarantees your price per kWh or GJ will remain the same for the length of the term you choose, despite any market fluctuations that may occur. Your consumption charge will be based on an all-in rate for each kWh of electricity or GJ of natural gas you use, which means your price will vary based on consumption, not market fluctuations.

ATCO Advantage Rate Plan (residential only): Allows customers to purchase energy at market prices, with all its fluctuations as well as changes in consumption rates. It has no monthly administration fee or built-in markups per kWh or per GJ. Instead, a daily access fee allows customers to pay only the market rate for electricity and natural gas, as if the customer was a retailer buying their own energy.

Variable Rate Plan (small business only): Provides exposure to market fluctuations as well as changes in consumption rates. It is provided through a consumption-weighted average flow-through of the market price with an administration fee.

Renewable Energy Options: You can select to offset 25% or 100% of your electricity with renewable sources, such as hydro, wind and solar, for a small premium that is charged on your consumption in kWh.

ATCO Energy contact and customer service

Contact ATCO Energy through the channels below:

ATCO Energy bills and payment options

ATCO Energy provides choice and flexibility when it comes to bill payment options. Customers can pay via online banking, telephone banking, preauthorized credit card payments, automatic bank withdrawal, one-time credit card payment or via mail. The company does not charge a fee for customers to pay with a credit card. Customers are also able to receive bill notifications via email or SMS text message.

Compare ATCO Energy rates: Whether you’re looking for residential or business energy rates, you can compare ATCO Energy rates at EnergyRates.ca. The website is an unbiased natural gas and electricity rate comparison tool that allows you to check the best available energy providers and their rates in your area. Commercial consumers of energy can even get a free custom quote based on their energy usage.