- Log in to My Tassa Energy Account
- Go to the Tassa Energy website
- Customer Support Phone Number: 403-407-3730
- Customer Support E-mail: customercare-tassa@utilitynetservices.ca
- Tassa Energy Address: Suite 200, 1316 – 9 Avenue SE, Calgary, AB T2G 0T3
What is Tassa Energy?
Tassa Energy was founded by Lyle Thorsen who has more than 20 years of experience in the industry. He also co-founded a local, Cochrane-based craft brewery called Rocky View Brewing Company. Tassa is a family-run, Indigenous majority-owned company that donates 10% of its profits back to the local communities.
Tassa Energy plans and services
Tassa Energy provides both fixed and floating energy rates – here is a quick summary of the plans they offer for both fixed and floating electricity and natural gas services. Note that for any of these plans, you may cancel at any time with no penalty. All plans include a monthly admin fee.
Tassa Energy Fixed Electricity Rate Plans
- No sign-up fees, no cancellation fees – Price is guaranteed for the agreed time frame.
- They have 1-year Fixed Electricity Rates available.
- Fixed Rates for 3-Year are available as well.
- And a Winter Introductory rate depending on which time of year customers are looking to sign up/switch to Tassa Energy.
Tassa Energy also offers discounted rates for customers with Prudential.
Tassa Energy Fixed Natural Gas Rates
- Fixed Rate for 1-year – Price is guaranteed for one year.
Tassa Energy Floating Electricity Rate
- Floating electricity rates vary by month. The floating rate for electricity is calculated as the cost of energy plus the retailer’s margin. No sign-up fees or cancellation fees.
Tassa Energy Floating Natural Gas Rate
- Floating natural gas rates vary by month. Like with electricity floating rates, the floating rate for natural gas is calculated as the cost of energy plus the retailer’s margin.
- Tassa Energy has a 5-year rolling average plan that has no sign-up fees and no cancellation fees
In addition to regular fixed and floating energy rates, Tassa Energy has plans for Internet that is partnered by Q Wave, and they are also part of Microgen Solar Club, which can be accessed and looked at for their rates once you are signing up, as bundles and plans do change on their site.
Tassa also has an Air Miles rewards plan, alongside a Carbon Offset Credit program for micro-solar gen homeowners.
Tassa Energy payment methods
Currently, Tassa Energy allows for payment through pre-authorized chequing/debit accounts and cards, as well as with most major credit cards. They prefer pre-authorized chequing accounts, as it can just directly bill without concerns of any credit limits or other issues. Your payment and bills can be found in your profile online, as bills are digitally processed and available to see.
Tassa Energy reviews
Overall, the reviews for Tassa Energy have a 5.0/5 star review on Facebook and Google, and customers say that they love how ‘lean’ Tassa Energy is without any extra bells and whistles when they were signing up, while still receiving excellent customer service when they had any questions.
There are plenty of options in Alberta for energy retailers and if you’re looking for more businesses and information on where to start, EnergyRates.ca can help. It is a free and unbiased cost comparison tool that can help you compare all the available energy rates in Alberta (or alternatively, all available energy rates in BC, Manitoba, Ontario, Saskatchewan or Québec).
Using EnergyRates.ca is simple – all you need to do is fill in your postal code in the form above and you’ll be able to see all the best electricity or natural gas rates in your area.