How to Start, Transfer, or Change Your Electricity and Natural Gas Services in Saskatchewan

Transferring Electricity and Natural Gas Services to a New Address

When moving from one home to another within the province of Saskatchewan, there are two ways to change the address of your electricity and natural gas services. You may contact SaskEnergy and SaskPower individually by calling their offices and request to update your account address. However, the more convenient route is to use the online ExpressAddress service.

ExpressAddress is a service that makes it easy to request a change of address for not only your electricity and natural gas services, but also for vehicle registrations, driver’s licenses, and health cards. SaskEnergy, SaskPower the cities of Regina and Saskatoon, and other organizations have all collaborated in the launch of ExpressAddress, which is the recommended means of updating your home address.

Starting or Stopping Energy Services

In order to start or stop electricity services in Saskatchewan, two days’ advance notice is required. This notice can be provided directly to SaskPower by calling 1-888-757-6937. Upon the restarting of services, a connection fee of $15 to $40 will be charged on your first SaskPower bill.

To stop or start natural gas service, contact SaskEnergy by calling 1-888-700-0427.

Renewing Natural Gas Agreements or Changing Natural Gas Retailers

When renewing an agreement with a natural gas retailer, or changing your natural gas supplier, there are multiple important dates to remember if you wish to avoid being charged a short change notice.

To change your commodity rate supplier, agreements must be signed and submitted prior to September 15^th for a start date of November 1^st. Agreements must be signed for a 1- to 5-year term. If a new agreement is not reached prior to the end date of the agreement, it is standard practice for most retailers to automatically enroll customers in 1-year holdover agreements on a recurring basis until a new agreement is secured. If you cancel your agreement, SaskEnergy will automatically resume being your natural gas supplier, and service will not be interrupted.