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Obtaining Financial Assistance

Looking for cheaper electricity or natural gas? Find a better rate with Canada’s top energy comparison site.

Find a cheaper rate

There are a number of Alberta government programs and private organizations in the province which provide financial assistance to those who are struggling to cover the costs of energy service and other basic necessities. Below are just a few of the options available to those in need.

Alberta Works Income Support

Alberta Works helps low-income and unemployed residents of Alberta. For those who do not have the money to cover basic needs and requirements, Alberta Works offers Income Support to qualifying Albertans. In addition to health benefits and job training, the Income Support program provides an emergency allowance and assistance with utility disconnection notices.

Alberta Works can be contacted at 1-866-644-5135.

Alberta Child Benefit

The Alberta government offers an Alberta Child Benefit (ACB) to households with incomes with children under the age of 18, and a total household income of less than $41,220 per year. The value of the benefit is based upon a number of variables, with total year benefits ranging from $0 to a maximum of $2,760. Families which qualify for the ACB may also be eligible for the Alberta Family Employment Tax Credit, which can have a value of up to $2,012 per year.

For more information about these benefits contact the Canada Revenue Agency at 1-800-959-2809.

Assured Income for the Severely Handicapped

The Alberta government offers financial assistance to those with severe permanent handicaps through the Assured Income for the Severely Handicapped (AISH) program. Qualifying applicants are eligible for a monthly allowance of up to $1,588, as well as a number of health benefits.

To learn more about AISH, call the Alberta Supports Contact Centre at 1‑877‑644‑9992, or at 780‑644‑9992 if you are in Edmonton.

Red Cross Alberta Community Housing Assistance

Between October and April, the Canadian Red Cross provides assistance to Calgary residents who are struggling to pay for essential utilities by offering a partial one-time payment. This offer is only available in situations where the customer is facing imminent disconnection.

To apply for this benefit, call the Red Cross’s Community Housing Support Program at (403) 541-6119.

Additional Resources

The availability of resources changes on a regular basis due to budgetary concerns and other issues. 211 Alberta offers a wealth of constantly updated information on social service and financial assistance programs. The Distress Centre is a crisis organization that also maintains partnerships with charities and organizations which provide financial assistance to those in need.

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Alberta

  • Alberta
    • Regional Energy Services
      • City of Calgary
      • City of Edmonton
      • Fort McMurray
      • Grande Prairie
      • Medicine Hat
      • Red Deer
      • Crowsnest Pass
      • Town of Cardston
      • Fort Macleod
      • Ponoka
      • Cold Lake
      • Fort Saskatchewan
      • Canmore
    • Rates & Information
      • Site Catalog Tool
      • Alberta Carbon Tax and Rebates
      • Regulated Services
      • Rate of Last Resort (ROLR)
      • Alberta Energy Market Data
      • Utilities Consumer Advocate and UCA Helps
      • Cutting Your Farm’s Energy Costs
      • Breaking Down Your Alberta Electricity and Natural Gas Bills
      • Obtaining Financial Assistance
      • Default Rate Tariff (DRT)
      • Energy Disconnection and AUC Winter Reconnection Program
      • Electricity and Natural Gas Mediation
      • Electricity Services for Rental Properties
      • Who is my Energy Provider?
      • Micro-Generation in Alberta
      • Green Energy Credits
      • Alberta Energy Glossary
      • Understand Energy Bill Estimates and Meter Readings
      • What is the AESO and How It Works
      • How is The Pool Price for Electricity Determined in Alberta?
    • Electricity and Natural Gas Companies
      • AltaGas
      • ATCO Energy
      • Direct Energy
      • Encor by EPCOR
      • ENMAX Energy
      • Hudson Energy
      • Just Energy
      • Link Energy
      • Superior Energy
      • TransAlta
      • Spot Power
      • UTILITYnet
      • ACE Energy
      • Sponsor Energy
      • Burst Energy
      • Echo Energy
      • Get Energy
      • Campus Energy
      • Solarmax Power
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      • Adagio Energy
      • Camrose Energy
      • XOOM Energy
      • Vector Energy
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      • Bow Valley Power
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      • Access Energy
      • Regional Energy
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      • Ascend Energy
      • Astro Energy
      • Azgard Energy
      • Headwaters Utility
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      • Jade Energy
      • Big Energy
      • EMPWR
      • Olympus Energy
      • Bright Fire Energy
      • AltaConnect
      • Choice Energy 
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      • Guardian Utilities
      • PowerBill Electricity
      • Prairie Power
    • Regulated Rate Providers – Natural Gas and Electricity
      • AltaGas Utilities
      • City of Lethbridge Electric Utility
      • Direct Energy Regulated Services
      • ENMAX Power Corporation
      • EPCOR Energy Alberta GP Inc
    • Small Commercial Fixed Rate Providers
      • EasyMax
      • Encor by EPCOR
    • Wire Service Providers
      • AltaGas Utilities
      • ATCO Gas
      • City of Lethbridge Electric Utility
      • ENMAX Power Corporation
      • EPCOR Distribution & Transmission Inc
      • FortisAlberta

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Alberta fair competition statement:

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).

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