- Log in to My Utilities by Kuby Account
- Go to Utilities by Kuby website
- Customer Support Phone Number: (587) 430-1515
- Customer Support Fax Number: (403) 265-7290
- Customer Support E-mail: customercare-kuby@utilitynetservices.ca
- Utilities by Kuby Main Address: 4605 92 Ave NW, Edmonton, AB T6B 2J4
What is Utilities by Kuby?
Utilities by Kuby is an energy provider that’s a pioneer in the renewable energy sector to residents of Alberta. From renewably sourced energy to other utility plans, they offer electricity, natural gas, and solar clubs.
Utilities by Kuby plans and services
Utilities by Kuby provides both fixed and floating energy rates – here is a quick summary of the plans they offer for both fixed and floating electricity and natural gas services. Note that for any of these plans, you may cancel at any time with no penalty. All plans include a monthly admin fee, they are not contracts for any fixed amounts of time; even for the fixed-rate plans.
Utilities by Kuby Fixed Electricity Rate Plans
- No sign-up fees, no cancellation fees – Price is guaranteed for the agreed time frame.
- They have 1-year Fixed Electricity Rates available.
- Fixed Rates for 3-Year is available as well.
- And a Winter Introductory rate depending on which time of year customers are looking to sign up/switch to Utilities by Kuby.
Utilities by Kuby also offers discounted rates for customers with Prudentials.
Utilities by Kuby Fixed Natural Gas Rates
- Fixed Rate for 1-year – Price is guaranteed for one year.
Utilities by Kuby Floating Electricity Rate
- Floating electricity rates vary by month. The floating rate for electricity is calculated as the cost of energy plus the retailer’s margin. No sign-up fees or cancellation fees.
Utilities by Kuby Floating Natural Gas Rate
- Floating natural gas rates vary by month. Like with electricity floating rates, the floating rate for natural gas is calculated as the cost of energy plus the retailer’s margin.
- Utilities by Kuby has a 5-year rolling average plan that has no sign-up fees and no cancellation fees.
Utilities by Kuby also offers rates for Farms, but customers will have to check the rates themselves, as it varies from size and location.
Utilities by Kuby payment methods
Utilities by Kuby prefer pre-authorized chequing accounts and this is their only form of accepted payments. Your payment and bills can be found in your profile online, as bills are digitally processed and available to see.
Utilities by Kuby reviews
Overall, the reviews for Utilities by Kuby has a 5/5 star review on Facebook and Google, and customers say that they love how ‘lean’ Utilities by Kuby is without any extra bells and whistles when they were signing up, while still receiving good customer service when they had any questions.
There are plenty of options in Alberta for energy retailers and if you’re looking for more businesses and information on where to start, EnergyRates.ca can help. It is a free and unbiased cost comparison tool that can help you compare all the available energy rates in Alberta (or alternatively, all available energy rates in BC, Manitoba, Ontario, Saskatchewan or Québec).
Using EnergyRates.ca is simple – all you need to do is fill in your postal code in the form above and you’ll be able to see all the best electricity or natural gas rates in your area.