- Log in to My Prairie Power Account
- Go to Prairie Power website
- Customer Support Phone Number: 1-855-546-8937
- Customer Support E-mail: customercare@prairie-power.ca
- Prairie Power address: 707 Barlow Trail SE Calgary, AB T2E 8C2 Bay D
What is Prairie Power?
Prairie Power is an Alberta-based energy retailer that offers natural gas, electricity, and high-speed internet for both residential and commercial energy customers.
Prairie Power plans and services
Prairie Power provides both fixed and floating energy rates – here is a quick summary of the plans they offer for both fixed and floating electricity and natural gas services. Note that for any of these plans, you may cancel at any time with no penalty. All plans include a monthly admin fee.
Prairie Power Fixed Electricity Rate Plans
- No sign up fees, no cancellation fees – Price is guaranteed for one year.
Fixed rates are set rates set by retailers that keep the price every month the same, regardless of fluctuations in the market, for a set amount of time, typically 1 year, 3 years, or even up to 5 years for some retailers. Prairie Power has a 1-year Fixed Term option available.
Prairie Power Fixed Natural Gas Rates
- Fixed Rate for 1-year – Price is guaranteed for one year.
- Fixed Rate 3-year – Price is guaranteed for three years.
Prairie Power Floating Electricity Rate
- Floating electricity rates vary by month. The floating rate for electricity is calculated as the cost of energy plus the retailer’s margin – Prairie Power has a 5-year rolling average. No sign up fees or cancellation fees.
Prairie Power Floating Natural Gas Rate
- Floating natural gas rates vary by month. Like with electricity floating rates, the floating rate for natural gas is calculated as the cost of energy plus the retailer’s margin.
- Prairie Power has a 5-year rolling average plan that has no sign-up fees and no cancellation fees.
Prairie Power Payment Methods
Prairie Power Energy allows payment through authorized debit/chequing accounts and most major credit cards for direct billing and for digital billing. Paper bills can be accessed and mailed if need be, but you will have to call their customer service as digital bills are their preferred method of payment, and all bills will be posted online in customers’ profile portals.
Prairie Power reviews
Overall, the reviews for Prairie Power are quite positive – consumers on online review platforms found that switching energy providers to Prairie Power was seamless, and that Prairie Power’s customer service is friendly and easy to converse with for help or any questions customers may have.
There are plenty of options in Alberta for energy retailers and if you’re looking for more businesses and information on where to start, EnergyRates.ca can help. It is a free and unbiased cost comparison tool that can help you compare all the available energy rates in Alberta.
Using EnergyRates.ca is simple – all you need to do is fill in your postal code in the form above and you’ll be able to see all the best electricity or natural gas rates in your area.