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Alberta Government Warns of Utility Rebate Scam

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Alberta Government Warns of Utility Rebate Scam

The provincial government warned of a recent utility bill-related scam targeting Albertans this Spring.

With Albertans impatiently waiting for the $150 electricity bill relief announced last March, scammers are taking advantage of consumers and sending fake text messages on behalf of the provincial government.

READ MORE: How to Avoid Gas and Electricity Scams

These phishing text messages have been offering a $300 rebate — which is double the amount announced by the government, $150 — and usually include a link. 

Authorities are now asking Albertans not to click on any suspicious links or share any personal, banking, or energy account information via text messages.  

🚨Phishing scam alert🚨
If you’ve received this message offering an energy rebate, don’t click on the any of its links, or provide any personal or banking information – it’s a scam. The @YourAlberta rebate will be applied directly to bills, with more information coming soon. pic.twitter.com/6c5Y7ipKa8

— Service Alberta (@ServiceAlberta) May 4, 2022

A Facebook post by Consumer Protection Alberta also says: “The text also contains a URL that has “Service Alberta” in it. Albertans who receive this message or any other electronic message claiming to offer energy rebates should not click any links or provide any personal or banking information.”

With skyrocketing energy bills and the increasing number of consumer complaints, Service Alberta has announced that the government will NOT send rebate-related text messages to Albertans, and that consumers will NOT have to claim their rebates.

The $150 rebate will be paid in three $50 monthly payments and will be directly applied to monthly electricity bills this summer. 

If you believe you are a victim of fraud or suspected fraud, authorities suggest you call your local police department for help, or the Canadian Anti-Fraud Centre at 1-888-495-8501.

There is a wide range of dangers related to clicking on malicious links. This could install malware, viruses, or ransomware on your device, and make it easier for scammers to retrieve your passwords, personal information, payment details, photos, files, and more. 

READ MORE: Rising natural gas prices: Why are natural gas rates so high in Alberta?

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Alberta fair competition statement:

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).

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