{"id":4770,"date":"2016-11-04T17:57:56","date_gmt":"2016-11-04T23:57:56","guid":{"rendered":"https:\/\/stgpmmenergy.wpengine.com\/ontario\/set-utility-service-move-ontario\/"},"modified":"2026-06-03T21:55:48","modified_gmt":"2026-06-04T03:55:48","slug":"set-utility-service-move-ontario","status":"publish","type":"page","link":"https:\/\/energyrates.ca\/fr\/ontario\/set-utility-service-move-ontario\/","title":{"rendered":"How to Set Up Your Utility Service When You Move in Ontario"},"content":{"rendered":"\n<h2 id=\"h-in-this-article\" class=\"wp-block-heading\">In this article:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How to cancel utility services at your current home\u00a0\u00a0<\/li>\n\n\n\n<li>How to set up electricity and natural gas at your new address\u00a0\u00a0<\/li>\n\n\n\n<li>Required information\u00a0<\/li>\n\n\n\n<li>When to contact energy retailers\u00a0\u00a0\u00a0<\/li>\n\n\n\n<li>Fees and deposits\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If\u00a0you\u2019re\u00a0moving between homes in Ontario,\u00a0it\u2019s\u00a0important to remember to cancel your current utility service and renew it at your new location.\u00a0Here\u2019s\u00a0how to handle it, in just a few steps.\u00a0<\/p>\n\n\n\n<h2 id=\"h-1-contact-your-current-utility\" class=\"wp-block-heading\">1. Contact Your Current Utility\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">First, you need to get hold of your current utility provider so that you can cancel service at your old address. Most utilities recommend at least a few business days\u2019 notice for disconnecting service, so do not wait until the last minute. A week or two of lead time is advisable. You should be able to contact your utility either online or by phone. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will need your account number, which you can find on your electricity bill and natural gas bill. In addition, if you have a contract with an electricity or natural gas retailer (not all customers do), you will need to contact them as well. You should try to give your retail provider at least two weeks\u2019 notice. They will transfer service to your new address or cancel your contract if they are unable to serve you at your new location. <\/p>\n\n\n\n<h2 id=\"h-2-contact-your-new-utility\" class=\"wp-block-heading\">2. Contact Your New Utility\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Obviously, you want to have service at your new address, so you will need to contact the utilities that serve the area you will be moving to. In Ontario, electricity is provided by a local distribution company, and natural gas service depends on the region. <strong>The Ontario Energy Board<\/strong> offers pages where you can locate the local electricity and natural gas utilities for any city in Ontario. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you have identified your new utilities, you\u2019ll need to contact them, ideally a week or two ahead of time. Information you may be asked to provide may include: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name\u00a0<\/li>\n\n\n\n<li>New address\u00a0<\/li>\n\n\n\n<li>Billing address\u00a0(if differs from the above)\u00a0<\/li>\n\n\n\n<li>Phone number\u00a0<\/li>\n\n\n\n<li>Government-issued ID or credit information\u00a0<\/li>\n\n\n\n<li>The date on which you want to start service\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 id=\"h-3-pay-any-necessary-security-deposits-or-activation-fees\" class=\"wp-block-heading\">3. Pay Any Necessary Security Deposits or Activation Fees\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Utility companies usually charge a setup fee for setting up electricity or natural gas delivery. If your old utility provides services in your new location, they may waive this fee. In addition, some utilities may require the payment of a security deposit before they will\u00a0connect\u00a0to\u00a0your meter, particularly if you do not have an established credit history or payment record. This is sometimes waived if you have been in good standing with your\u00a0previous\u00a0utility for a year or more.\u00a0<\/p>\n\n\n\n<h2 id=\"h-key-takeaways\" class=\"wp-block-heading\">Key takeaways:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notify your current utility\u00a0provider for\u00a0a few business days in advance.\u00a0\u00a0<\/li>\n\n\n\n<li>Set up utilities at your new home ahead of your move-in date.\u00a0\u00a0<\/li>\n\n\n\n<li>Keep in mind that utility providers and services vary by location within Ontario.\u00a0\u00a0\u00a0<\/li>\n\n\n\n<li>Setup fees\u00a0and deposits\u00a0are common.\u00a0\u00a0<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"In this article: If\u00a0you\u2019re\u00a0moving between homes in Ontario,\u00a0it\u2019s\u00a0important to remember to cancel your current utility service and renew it at your new location.\u00a0Here\u2019s\u00a0how to handle it, in just a few steps.\u00a0 1. Contact Your Current Utility\u00a0 First, you need to get hold of your current utility provider so that you can cancel service at your [&hellip;]\n","protected":false},"author":1,"featured_media":0,"parent":4758,"menu_order":147,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":["post-4770","page","type-page","status-publish","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Set Up Your Utility Service When You Move in Ontario &#8211; EnergyRates.ca<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/energyrates.ca\/fr\/ontario\/set-utility-service-move-ontario\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Set Up Your Utility Service When You Move in Ontario\" \/>\n<meta property=\"og:description\" content=\"In this article: If\u00a0you\u2019re\u00a0moving between homes in Ontario,\u00a0it\u2019s\u00a0important to remember to cancel your current utility service and renew it at your new location.\u00a0Here\u2019s\u00a0how to handle it, in just a few steps.\u00a0 1. 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