ENMAX Power (EPC) is the regulated utility arm of ENMAX Corporation. ENMAX Power provides a number of regulated services, including the maintenance and operation of Calgary’s electrical grid, distributing and transmitting electricity for both regulated and competitive retailers, and providing government-regulated RRO electricity rates for home and business owners. ENMAX Energy Corporation administers electricity service to RRO customers on behalf of ENMAX Power.
ENMAX Power currently maintains more than 300 km of transmission wires and 7,600 km of distribution lines in the Calgary area, and has been constantly expanding this network in the past few years due to the City of Calgary’s rapid growth. ENMAX Power is the wires service provider for the entirety of the city, and is contracted to provide wire service to a number of owners, including Red Deer, Fort Macleod, Crowsnest Pass, Ponoka, and Cardston. In cities outside of Calgary, the local municipal governments set the RRO rates for their respective areas.
ENMAX Power Corp provides meter-reading services in Calgary
ENMAX Power provides electric and water meter-reading services for more than 460,000 residents and businesses in the City of Calgary, with 66 employees covering the territory monthly. ENMAX has actively publicized and lauded the unofficial social service their employees provide, particularly for senior citizens in the inner city. Many of their meter readers take the time to visit or even play games with the elderly homeowners along their routes, establishing long-lived friendships. On its website, ENMAX quotes one employee as saying, “What’s 20 minutes out of your day to help somebody?”
While many residents of Calgary do not have contracts with ENMAX Energy, ENMAX Power owns and operates all metering equipment in the city, and so EPC provides meter-reading services for many customers of third-party retailers in the area. If you are ever in doubt about the identity of someone claiming to be an ENMAX Power employee, note that all employees wear clothing embroidered with the ENMAX Power logo and carry identification, which customers may ask to see at any time.
ENMAX Power Corporation in The City of Calgary
In 1996, the municipally owned electric utilities called The City of Calgary Electric System became a wholly owned subsidiary of The City of Calgary. Commonly known as the wires company of ENMAX, ENMAX Power Corporation (EPC) is a company responsible for owning and maintaining electricity transmission and distribution in the Calgary region. Alongside its electric power system duties, EPC also manages the regulated rate option (RRO) and billing for cities such as Calgary, Cardston, Ponoka and Red Deer.
Consumers interested in ENMAX fixed or variable rates can learn more about the other ENMAX companies in Alberta, such as EasyMax and ENMAX Energy, at energyrates.ca, including current rates for electricity and natural gas, additional ENMAX services, contact information, customer service phone numbers, and how they compare to other Calgary or Alberta utility providers.
ENMAX Power streetlights
The City of Calgary is responsible for maintaining streetlights in the city and hires ENMAX Power’s services to keep public lighting working. Yet, to report streetlight issues, customers should contact The City of Calgary’s service line: 311. The inquiry will then be sent to ENMAX.
Still, ENMAX Power offers neighbourhoods the option of adding private streetlights to their streets through the Bright Nights program. The main idea behind the project is to enhance lighting and safety in certain Calgary areas. To find out if your neighbourhood is eligible, you can go to the company’s “Streetlights for your neighbourhood” online page.
According to ENMAX Power, the program brings energy-efficient lighting to existing power poles in each alley. The cost of this service is $17.59 per light bulb monthly and can be shared between up to six families. You don’t need to be an ENMAX customer to bring the Bright Nights lighting to your street. Also, all maintenance costs are already included in the monthly prices.
ENMAX Power phone number
The main ENMAX Power customer care phone number is 310-2010. As stated in its website, most home and small business queries can be solved through this number.