Currently, Encor’s products include (but are not limited to):
Three- and five-year fixed rate plans: Guaranteed rates for the duration of the contract, for both electricity and natural gas
Floating rate natural gas plans: Contracts that are three or five years in length, with the natural gas rate based on the current market price of natural gas.
Bundle plans: Combining Encor’s electricity and natural gas plans, allowing you to mix and match options.
EPCOR is headquartered in Edmonton, Alberta, and wholly owned by the City of Edmonton itself. It provides both regulated and on-contract electricity services to 600,000 small commercial and residential customers, including 323,000 residential and 35,000 commercial in Edmonton alone.
It was privately founded as the Edmonton Electric Lighting and Power Company in 1891. The City of Edmonton purchased the company in 1902, making it a publicly owned utility company. In 1970, its distribution and power plant departments were consolidated into a single organization as Edmonton Power in 1970.
After Alberta’s deregulation of the energy market in 1996, Edmonton Power and its various related divisions (including Aqualta, which provided water services to Edmonton; and Eltec, which provided electrical services at a commercial level) incorporated as a single entity, EPCOR Utilities Inc. In doing so, it became the first combined natural gas, electricity, and water utility in all of Canada. It began operating under the name EPCOR in 2001.
In 2004, EPCOR exited the retail energy market, due to some side-effects of Alberta’s deregulation process, as well as perceived resistance from customers to sign fixed-rate energy contracts. The company shifted its focus to wholesale, commercial and industrial markets for electricity and natural gas generation and distribution. However, it continued to provide services to regulated customers.
In April 2009, EPCOR chose to spin off its power-producing facilities as its own publicly traded corporation, EPCOR Power Corporation, which later became Capital Power Corporation. Capital Power operates in Alberta, British Columbia and the United States.
In 2014, EPCOR reentered the competitive retail energy market for small businesses and residential customers with its new affiliate Encor (also referred to as Encor Energy or Encor by EPCOR). On their site, Encor states that the name is a French derivation of the word “encore,” which means “more.” Encor offers unregulated multi-year, fixed-rate plans for electricity and natural gas, utilizing EPCOR’s infrastructure for transmission and distribution throughout Alberta. Encor describes itself as the “sassy sister” of EPCOR, and its marketing materials often take a light-hearted approach that is in marked contrast to the tone used by most of its competitors.