ENMAX Power (EPC) is the regulated utility arm of ENMAX Corporation. ENMAX Power provides a number of regulated services, including the maintenance and operation of Calgary’s electrical grid, distributing and transmitting electricity for both regulated and competitive retailers, and providing government-regulated RRO electricity rates for home and business owners. ENMAX Energy Corporation administers electricity service to RRO customers on behalf of ENMAX Power.
ENMAX Power currently maintains more than 300 km of transmission wires and 7,600 km of distribution lines in the Calgary area, and has been constantly expanding this network in the past few years due to the City of Calgary’s rapid growth. ENMAX Power is the wires service provider for the entirety of the city, and is contracted to provide wire service to a number of owners, including Red Deer, Fort Macleod, Crowsnest Pass, Ponoka, and Cardston. In cities outside of Calgary, the local municipal governments set the RRO rates for their respective areas.
ENMAX Power Corp provides meter-reading services in Calgary
ENMAX Power provides electric and water meter-reading services for more than 460,000 residents and businesses in the City of Calgary, with 66 employees covering the territory monthly. ENMAX has actively publicized and lauded the unofficial social service their employees provide, particularly for senior citizens in the inner city. Many of their meter readers take the time to visit or even play games with the elderly homeowners along their routes, establishing long-lived friendships. On its website, ENMAX quotes one employee as saying, “What’s 20 minutes out of your day to help somebody?”
While many residents of Calgary do not have contracts with ENMAX Energy, ENMAX Power owns and operates all metering equipment in the city, and so EPC provides meter-reading services for many customers of third-party retailers in the area. If you are ever in doubt about the identity of someone claiming to be an ENMAX Power employee, note that all employees wear clothing embroidered with the ENMAX Power logo and carry identification, which customers may ask to see at any time.